BIHAR STATE POLLUTION CONTROL BOARD PATNA

BIHAR STATE POLLUTION CONTROL BOARD PATNA ... Reception counter ... four services from the following services in any of the Government Departments or...

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BIHAR STATE POLLUTION CONTROL BOARD PATNA Tender document for Comprehensive Management, Routine Maintenance (Civil & Electrical), Sanitation, Reception counter management, Lift operation and Pantry service at Parivesh Bhawan, Patliputra Industrial Area, Patna-800010, Bihar. Period of Contract-One Year (Extendable for another two years, one year at a time) Start date of the Tender Date of pre-bid meeting Last date and Time of submission of Tender form Date and time of opening of technical bids Date and time of opening of Financial bids Performance Security Bid Security Tender validity

28.10.2016 by 10:00 AM 09-11-2016 at 11:00 AM 15-11-2016 by 03:00 PM 15-11-2016 by 11:00 AM Will be intimated to the Technically Bidders Rs. 5,00,000/= (Rs. Five Lac only) Rs. 1,00,000/= (Rs. One Lac only) 90 days after opening the tender.

successful

Tender document can be downloaded from the website www.bspcb.bih.nic.in. The bidder has to submit non-

refundable tender processing fee of Rs. 2,500/- (Rupees two thousand five hundred only) 1. GENERAL:1.1 The Member Secretary, Bihar State Pollution Control Board, Patna invites sealed tenders under Two-Bid system from reputed and experiencedagencies having capacity to provide comprehensive management includingcivil and electrical maintenance/construction,sanitation, lift operation, reception counter management and pantry services with the suitable and uniformed& trained manpower. The present tender is being invited to provide civil and electrical maintenance, sanitation, lift operation, reception counter management and pantry services etc. under which the contractor shall provide uniformed and trained personnel and use its best endeavours to provide above services at the Parivesh Bhawan, Patliputra Industrial Area, Patna-800010, Bihar. The detailsabout the above Services are included in the ‘Scope of Work’. Partnership firm/joint ventures/consortium are not permitted. 2. ELIGIBLE BIDDERS:The eligible bidder should have experience of at least three years in the construction of building (including Civil and Electrical both) and should have at least three years of experience improviding at least four services from the following services in any of the Government Departments or Institutions of the Government of Bihar or Govt. of India or private institutions: (i) Civil maintenance (ii Electrical maintenance (includes electrical, audio-visual equipments, CCTVs, lifts, firefighting system, air-conditioning system, (iii) Sanitation services, (iv) Reception Management, (v) Lift Operations, (vi) Pantry services. The present tender is being invited for providing all the above services in Parivesh Bhawan. The agencies not in position to provide all the above services as a whole i.e. providing a few services mentioned above will not be eligible for this contract. 2.1 All eligible biddersshould have at least three consecutive yearsof experience and an annual minimum turnover of Rs.25 Lacs during the last financial year in the books of accounts.

2.2 The bidder should have the experience of completion of similar works in any of the Departments or Institutions of the Government of Bihar or Govt. of India or as follows:(a) Three similar completed works costing not less than Rs.25 Lacs in each year for the preceding threeYears; or (b) Two similar completed works costing not less than Rs. 30 Lacs in each year for the preceding three year; or (c) One similar completed works costing not less than Rs.50 Lacs in each year for the preceding three year 3. QUALIFICATION OF THE BIDDERS:3.1. The Contractor shall be in the business of construction of building (including Civil and Electrical both) or shall be providing at least four services mentioned in the eligibility criterion in their respective areas for the past three years continuously. Documentary evidence in support of this should be provided. 3.2. Contractor should be registered with State Public Works Department/ Central Public Works Department/Public Sector Organizations set up by the Central or State Government. Documentary evidence should be provided. 3.3. The contractor must have at least one running contract for providing such services referred above, the annual value of which should not be less than Rs. 25.00 lacs each. Copies of agreement/work order from client as documentary evidence should be provided. 3.4. The contractor must be registered under Provident Fund Act and ESI Act. Copy of registration papers along with code numbers attached to the agency/company should be provided or the successful bidder has to furnish the registration papers within one month from the date of award on contract. 3.5. The contractor should have valid VAT and Service tax registration numbers and documentary evidence for the same should be provided. 3.6.The tenderer should ensure an affidavit that they have rendered satisfactory performance during the last 3 years and the tenderer firm is not blacklisted by any department of Government of India or Government of Bihar in the last 3 years due to unsatisfactory performance. Any suppression of material facts or discrepancy in this respect will lead to disqualification of the tender. 3.7. Bidder shall submit a copy of PAN card issuedunderIncome Tax Act. 3.8. Bidder must submit copies of all the required documents, duly self-attested, along with pre-qualification bid of the tender. 3.9 Each bidder is required to confirm & declare with his bid that no agent, middleman or any intermediary has been, or will be, engaged to provide any services, or any other item or work related to the award and performance of this contract. They will have to further confirm & declare that no agency commission or any payment which will be construed as an agency commission will be paid & that the tender amount quoted will not include any such amount. If the Member Secretary, Bihar State Pollution Control Board, Patnasubsequently find to the contrary, the Department has the right to declare the Bidder as non-compliant and declare any contract, if already awarded to the Bidder, to be null and void. 3.10. Canvassing or offer of an advantage or any other inducement by any person with a view to influencing the acceptance of a bid will be an offence as per the prescribed provisions of the Law. Such action will result in the rejection of bid, in addition to other punitive measuresas prescribed in the Law. 4. ONE BID PER BIDDER:Each bidder shall submit only one tender by himself. 5. COST OF BID:The bidder shall bear all costs associated with the preparation and submission of his bid and the Bihar State Pollution Control Board, Patna will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the tender process. 6. VISIT TO Board Office (Parivesh Bhawan):The bidder is required to provide comprehensive management including civil and electrical maintenance, sanitation, reception counter management, lift operation and pantry services at Parivesh Bhawan, and is advised to visit and acquaint himself with the area and operational system present there. The costs of visiting shall be borne by the bidder. It shall be deemed that the contractor has undertaken a visit to the Parivesh Bhavan, and is fully aware of all the operational conditions prior to the submission of the tender documents. 7. TENDER DOCUMENTS:7.1. Contents of Tender Documents.

7.1.1 The Tender document is to be procured from the office of the Member Secretary, Bihar State Pollution Control Board, Parivesh Bhawan, Patliputra Industrial Area, P.O. Sadakat Ashram, Patna-800 010, Bihar and is to be submitted to the same office after filling it. The tender document comprises of: a) Notice of Invitation of Tender. b) Price Bid. c) Terms and Conditions. d) Tender form for providing comprehensive management including civil and electrical maintenance, sanitation, reception counter management, lift operation and pantry service at Parivesh Bhawan, Patliputra Industrial Area, P.O. Sadakat Ashram, Patna - 800 010, Bihar. (Annexure-I) e) Scope of work (Annexure-II) f) Details of areas to be cleaned (Annexure-III) g) Check list for Technical bid (Annexure-IV) h)Undertaking (Annexure-V) i) Form of Bank Guarantee for performance Security (Annexure-VI) j) Form of Agreement (Annexure-VII) 7.1.2 The bidder is expected to examine all instructions, forms, terms & conditions given in the tender documents. Failure to furnish all information required by the Tender document or submission of a tender not substantially responsive to the Tender document in every respect will be at the bidder’s risk and may result in rejection of his bid. 7.1.3 The bidder shall not make or cause to be made any alteration, erasure or obliteration to 7.2.1 the text of the Tender document. 7.2. CLARIFICATION OF TENDER DOCUMENT:7.2.1. In case the bidder has any doubt about the meaning of anything contained in the tender document, he shall seek clarification from the office ofthe Member Secretary, Bihar State Pollution Control Board, Patna immediately, before submitting his bid. Any such clarification which had been sought, will be made available to all bidders without disclosing the identity of the bidder seeking clarification. 7.2.2 Except for any such written clarification by the Member Secretary, Bihar State Pollution Control Board, Patna which is expressly stated to be an addendum to the tender document, issued by the Office of the Member Secretary, Bihar State Pollution Control Board, Patna, no written or oral communication, presentation or explanation by any other employee of the department shall be taken to bind the department under the contract. 8. PREPRARION OF BIDS:8.1. Language: The bids and all accompanying documents shall be in English. In case any accompanying documents are in other languages, it shall be accompanied by an English translation. The English version shall prevail in matters of interpretation. 8.2 DOCUMENTS COMPRISING THE BID: The bids are to be sent by in hard copy. The tender document shall comprise of documents as described in Clause 7.1. 8.2.1 The bidder shall, on or before the date given in Notice Inviting Tender, shall submit his bid in hard copy. 8.2.2 The contractor shall deposit bid security ( E M D ) for an amount of Rs.120,000/- in the form of an Account Payee Demand Draft in favour of the Member Secretary, Bihar State Pollution Control Board, Patna along with the hard copy of Tender documents. The Demand draft submitted by unsuccessful bidders will be returned to them on or before the 30th day after the award of the contract. 8.2.3 The bidder (each member in case of joint venture/consortium/partnership firm) shall furnish the details regarding total number of works, as stated in Clause 2.2(a)(b) and (c), completed in preceding three year,

which were similar in nature and complexity as in the present contract requiring supply of trained man power to provide the abovementioned services. 8.3 BID PRICES:8.3.1 Bidder shall quote the rates in Indian Rupees for the entire contract keeping in view the minimum wages revised by Department of Labour, Government of Bihar, from time to time on a “single responsibility” basis such that the tender price covers contractor’s all obligations mentioned in or to be reasonably inferred from the Tender document in respect of the above mentioned services at Parivesh Bhawan, Patliputra Industrial Area, Bihar State Pollution Control Board, Patna. This includes all the liabilities of the contractor such as cost of Uniform and Identity cards of personnel deployed by the contractor and all other statutory liabilities (Like Minimum Wages, ESI, EPF, contribution, service charges, all kinds of taxes etc.) which should be clearly stated by the contractor. 8.3.2 Conditional bids/offers will be summarily rejected. 8.4 FORM OF BID:The bids are to be submitted in hard copy & it shall be completed in all respects & duly signed & stamped by an authorized and empowered representative of the Bidder or the bidder himself/ herself. 8.5 CURRENCIES OF BID AND PAYMENT:8.5.1 The bidder shall submit his price bid/offer in Indian Rupees and payment under this contract will be made in Indian Rupees. 8.6 DURATION OF CONTRACT:The contract shall be valid initially for One year and the Member Secretary, Bihar State Pollution Control Board, Patna reserves the right to curtail or to extend the validity of contract for two more years one year at a time if mutually agreed. 8.7 BID SECURITY:8.7.1 The contractor shall deposit Bid Security (EMD) for an amount of Rs.100000/- in the form of an Account Payee Demand Draft in favour of the Member Secretary, Bihar State Pollution Control Board, Patna along with the hard copy of tender document. The bid security will remain valid for a period of Ninety days beyond the final bid. 8.7.2 Any tender not accompanied by Bid Security shall be rejected. 8.7.3 Bid securities of the unsuccessful bidders will be returned to them at the earliest after expiry of the final bid validity and on or before the 30th day after the award of the contract. 8.7.4 Bid security of the successful bidder shall be returned on receipt of performance security by the department and after signing the agreement. 8.7.5 Bid security shall be forfeited if the bidder withdraws his bid during the period of Tender validity. 8.7.6 Bid security shall be forfeited if the successful bidder refuses or neglects to execute the Contract or fails to furnish the required Performance Security within the time frame specified by the Member Secretary, Bihar State Pollution Control Board, Patna. 8.8 Format and Signing of bid:8.8.1 The bidder shall submit one hard copy of the tender document and addenda, if any, thereto, with each page of tender document signed and stamped to confirm the acceptance of the terms& conditions of the tender by bidder. 8.8.2 The hard copy of documents comprising the bid shall be typed or written in indelible ink and all pages of the bid shall be signed by a person or persons duly authorized to sign on behalf of the bidder or by the bidder himself / herself. All pages of the bid, where entries or amendment have been made, shall be signed by the person or persons signing the bid. 8.8.3 The hard copy of the bid shall contain no alteration, omissions or additions except those to comply with instruction issued by the Member Secretary, Bihar State Pollution Control Board, Patna or are necessary to correct errors made by the bidder, in which case should corrections shall be initialled/signed and dated by the person or persons signing the bid. 9. SUBMISSION OF BIDS:9.1.1 The bids are to be submitted in the Tender Box in Hard Copy to the office the Member Secretary, Bihar State Pollution Control Board, Patna which is mandatory, failing which the tender shall not be considered. The Technical Bid is to be enclosed in a separate sealed cover and the Financial Bid in another sealed cover duly

super-scribed and all these two sealed covers are to be put in a bigger master cover which should also be sealed and duly super-scribed. 9.1.2

The sealed cover having hard copy of the Technical Bid should consist of the following documents:-

(a) Bid Security (EMD) for an amount of Rs. 1,00,000/- (Rs. One Lac only) in the form of an Account Payee Demand Draft from a nationalised bank in favour of the Member Secretary, Bihar State Pollution Control Board, Patna (b) Self attested one recent passport size photograph(s) of the authorized person(s) of the firm/agency with name, designation, full Office/Residential address and office Telephone Numbers, whether the bidder is a sole proprietor/partnership firm, names, addresses and telephone numbers of Director/Partners. (c) Self attested copy of PAN card issued under the Income Tax Act. (d) Self attested copy of Service Tax Registration (Number) certificate. (e) Self attested copy of Valid Registration No. (certificate) of the Agency/Firm. (f) Self attested copy of Valid Provident Fund Registration Number (certificate). (g)Self attested copy of Valid ESI Registration Number (certificate). (h) Self attested copy of Valid License and Number under contract Labour Act & Under any other Act/Rules. (i) Proof of Average Annual turnover as stated in Clause 2.1 supported by audited balance sheet. (j) Proof of experience as stated in Clause 2.2(a),(b) and (c) supported by documents from the concerned organization. (k) Duly filled and signed Annexures I to VI 9.1.3

The tender shall remain valid and open for acceptance for a period of 90 days from the last date of submission of tender. 9.2 Late and Delayed Tenders:9.2.1 Bids must be received not later than the date and time stipulated in the Tender Notice. The Member Secretary, Bihar State Pollution Control Board, Patna may, at its discretion, extend the deadline for submission of bids in which case all rights and obligations of the Member Secretary, Bihar State Pollution Control Board, Patna and the Bidder will be the same. 9.2.2 Any bid received by the office of Member Secretary, Bihar State Pollution Control Board, Patna after the deadline for submission of bids, as stipulated above, shall not be considered. 10.1 Bid opening and Evaluation:10.1.1. The authorized representatives of the Member Secretary, Bihar State Pollution Control Board, Patna will open the Prequalification Bid in the presence of the Bidders or their representatives who choose to attend at the appointed place and time. 10.1.2. The bid of any bidder who has not complied with one or more of the conditions will be summarily rejected. 10.1.3. Conditional bids will also be summarily rejected. 10.1.4. Financial bids of only the Technically-qualified bidders will be opened for evaluation in the presence of qualified bidders. 10.2 Right to accept any Bid and to reject any or all bids:10.2.1. The Member Secretary, Bihar State Pollution Control Board, Patna is not bound to accept the lowest or any bid and may at any time by notice in writing to the bidders terminate the tendering process. 10.2.2. The Member Secretary, Bihar State Pollution Control Board, Patna, may terminate the contract if it is found that the agency is black listed on previous occasions by any of the Government Departments/Government Institutions/Local Bodies/Municipalities/Public Sector Undertakings, etc. 10.2.3. Member Secretary, Bihar State Pollution Control Board, Patna may reject the Bid in the event that the Bid is accepted but the successful bidder fails to furnish the Performance Security or fails to execute the contract agreement. 11.1. Award of Contract:11.1.1. The Member Secretary, Bihar State Pollution Control Board, Patna will award the contract to the successful evaluated bidder whose bid has been found to be responsive and who is eligible and qualified to perform the contract satisfactorily as per the terms and conditions incorporated in the bidding document. 11.1.2. The Member Secretary, Bihar State Pollution Control Board, Patna will communicate the successful bidder by Registered post that his bid has been accepted. This letter (hereinafter and in the condition of contract called

the “Letter of Offer”) shall prescribe the amount, which the Board will pay to the contractor in consideration of the execution of work/ services as prescribed in the contract. 11.1.3. The successful bidder will be required to execute a contract agreement in the prescribed formas specified in Annexure within a period of 15 days from the date of issue of letter of offer. 11.1.4. The successful bidder shall be required to furnish a Performance Security within 15 days of receipt of ‘Letter of Offer’ for an amount of 5,00,000/-(The amount is indicative and may vary depending upon actual amount of the contract) in the form of an Account Payee Demand Draft, Fixed Deposit Receipt from a nationalised/commercial bank, or Bank Guarantee in an acceptable form (Annexure-VIII) in favour ofthe Member Secretary, Bihar State Pollution Control Board, Patna. The Performance Security shall remain valid for a period of sixty days beyond the date of completion of all contractual obligations. In case the period is extended further, the validity of Performance security shall also be extended by the contractor accordingly. 12. Terms and Conditions 1. The contractor will provide the services mentioned in the 'scope of work' of this tender document at Parivesh Bhawan, Patliputra Industrial Area, Patna-800 010, Bihar. In case the contractor fails to commence/execute the work as stipulated in the agreement or unsatisfactory performance or does not meet the statutory requirements of the contract, the Board reserves the right to impose the penalty. In case any public complaint is received attributable to misconduct of contractor’s personnel, a penalty of Rs.1000/- for each such incident shall be levied and the same shall be deducted from contractor’s bill. Further the concerned contractor’s personnel shall be removed from the system immediately. 2. The Member Secretary, Bihar State Pollution Control Board, Patnamay cancel the agreement and get this job to be carried out preferably from other agencies from open market. The difference, if any, will be recovered from the performance security of the defaulter contractorand he shall be black listed for a period of FOUR YEAR from participating in Tender processand his SECURITY DEPOSIT may also be forfeited if so warranted. 3. The Member Secretary, Bihar State Pollution Control Board, Patna reserves the right to cancel or reject all or any of the tender, in whole or partly, without assigning any reason. 4. Any act on the part of the tenderer to influence anybody in the office of Member Secretary, Bihar State Pollution Control Board, Patna is liable to rejection of his tender. 5. Every employee/personnel so engaged by the contractor shall wear uniform and a badge having his/her name, while on duty. The said uniform and badge shall be provided by the contractor at his own cost. 6. The contractor will engage the personnel who are in good health. 7. The staff engaged by the contractor shall be available all the time as per their duty roster and they shall not leave their place of duty without the prior permission of the authorized officer of the Bihar State Pollution Control Board. Adequate supervision will be provided to ensure proper performance of the said services in accordance with the prevailing assignment/instructions agreed upon between the two parties (BSPCB and the contractor). In order to exercise effective control & supervision over the staff of the Contractor deployed, supervisory staff will move in their area of responsibility. 8. The contractor shall provide weekly off/holidays to his workmen as per the relevant laws/rules but it will be the contractor’s responsibility to ensure uninterrupted services on all days on a 24x7 basis. No workman shall be deployed on double duty during consecutive duty timings. In case such a deployment is noticed, it would be viewed seriously and may result in termination of the contract. The security personnel on duty shall be rotated from one shift to another at proper frequency on 3-shift basis. 9. The contractor shall be responsible to provide immediate replacement of any staff engaged by him, who is not available on duty at this place of posting and such other additional staff as may be required for additional area for which prior information have been given. 10. The contractor shall comply with all the relevant laws and statutory requirements covered under Labour Act, Minimum Wages Act and ContractLabour (Regulation & Abolition)Act 1970, EPF,ESI etc., with regard to the personnel engaged by him for providing services mentioned in the scope of work. 11. The contractor shall be liable and responsible to provide all the benefits viz. Provident Fund, ESI, Bonus, Gratuity, Leave, etc. to the staff engaged by him. As far as EPF is concerned it shall be the duty of the contractor to get PF code number allotted by RPFC against which the PF subscription, deducted from the payment of the personnel engaged and equal employer’s amount of contribution should be deposited with the respective PF authorities within SEVEN days to close of every month. Giving particulars of the employees engaged for the said services is required to submit to Member Secretary, Bihar State Pollution Control Board,

Patna. In any eventuality, if the contractor failed to remit employee/employer’s contribution towards PF subscription etc. within the stipulated time, the Member Secretary, Bihar State Pollution Control Board, Patna is entitled to recover an equal amount from any money due or accrue to the contractor under this agreement or any other contract and will be deposited with RPFC on behalf of the contractor. 12. The Member Secretary, Bihar State Pollution Control Board, Patna shall have the right to ask for the removal of any person of the contractor, who is not found to be competent and orderly in the discharge of his duty. 13. The contractor shall not engaged any sub-contractor or transfer the contract to any other person in any manner 14. The antecedents of staff shall be verified by the contractor from local police authority and an undertaking in this regard to will be submitted to theBihar State Pollution Control Board, Patna. The Estate Officer/Authorized Officer shall ensure that the contractor complies with the provisions. 15. The contractor shall submit an affidavit along with the tender document stating that “we undertake to deploy security personnel of only whose antecedents have been got verified by us from the Police Authorities”. 16. All liabilities arising out of accident or death while on duty shall be vicariously borne by the contractor. 17. The contractors and its staff shall take proper and reasonable precaution to preserve from loss, destructions, waste or misuse the areas of responsibility given to them by the Bihar State Pollution Control Board, Patna and shall not knowingly lend to any person or company any of the effects of the Bihar State Pollution Control Board, Patna under its control. 18. The staff engaged by the contractor shall not accept any gratitude or reward in any shape neither from the personnel of BSPCB nor from the people who come to Bihar State Pollution Control Board, Patna. 19. The contractor shall be responsible to maintain all property and equipment of the Bihar State Pollution Control Board, Patna entrusted to it. Any damage or loss caused by contractor’s persons to the Bihar State Pollution Control Board, Patna whatever shape, would be recovered from the contractor. 20. The contractor will not be held responsible for the damage/sabotage caused to the property of the Bihar State Pollution Control Board, Patna due to the riots/mob attacks/armed dacoit activities or any other event of force majeure. 21. The personnel supplied have to be extremely courteous with every pleasant mannerism in dealing with the staff/visitors, especially with female staff/visitors and should project an image of utmost discipline. The Bihar State Pollution Control Board, Patna shall have the right to have any person removed in case of staff/visitor make complaints or otherwise. The contractor shall have to arrange the suitable replacement in all such cases. 22. That in the event of any loss occurred to theBihar State Pollution Control Board, Patna, as a result of any lapse on the part of the contractor which will be established after an enquiry conducted by the Bihar State Pollution Control Board, Patna, the said loss can be claimed from the contractor up to the value of the loss. The decision of the Member Secretary, Bihar State Pollution Control Board, Patna will be final and binding on the contractor. 23. The contractor shall abide by all the statutory requirements covered under various laws such as Labour Act, Minimum Wages Act, Contract Labour (Regulation and abolition) Act, EPF, ESI and various other relevant Acts/Rules as applicable from time to time with regard to the personnel engaged by the contractor for the Bihar State Pollution Control Board, Patna. 24. The contractor will deploy supervisors as per the requirement given by the Bihar State Pollution Control Board, Patna. The supervisor shall be required to work as per the instructions of the Bihar State Pollution Control Board, Patna. 25. The contractor shall ensure that its personnel shall not at any time, without the consent of the Member Secretary, Bihar State Pollution Control Board, Patna in writing divulge or make known any trust, accounts matter or transaction undertaken or handled by the Member Secretary, Bihar State Pollution Control Board, Patna and shall not disclose to any information about the affairs ofBihar State Pollution Control Board, Patna. This clause does not apply to the information, which becomes public knowledge or published for public notice. 26. Any liability arising out of any litigation (Including those in consumer courts) due to any act of contractor’s personnel shall be directly borne by the contractor including all expenses/fines. The concerned contractor’s personnel shall attend the court hearing as and when required. The contractor shall be vicariously liable for all the acts, omissions or commissions committed by his/her personnel in whatever manner. 27. The contractor's rate(s) shall be inclusive of all taxes, cess, etc. The contractor's rate(s) shall remain constant throughout the year. In case the contract is extended on mutual consent it can be extended with an increase of 5% per annum. 28. FORCE MAJEURE:-

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If at any time during the currency of the contract, either party is subject to force majeure, which can be termed as civil disturbance, riots, strikes, tempest, acts of God etc. which may prevent either party to discharge the obligation, the affected party shall promptly notify the other party about the happening of such an event. Neither party shall by reason of such event be entitled to terminate the contract in respect of such performance of their obligations. The obligations under the contract shall be resumed as soon as practicable after the event has come to an end or ceased to exist. The Performance of any obligations under the control shall be resumed as soon as practicable after the event has come to an end or ceased to exist. If the performance of any obligation under the contract is prevented or delayed by reason of the event beyond a period mutually agreed, to if, any, or seven days, whichever is more, either party may at option terminate the contract. The contractor shall deploy his personnel only after obtaining the Member Secretary, Bihar State Pollution Control Board, Patna’s approval duly submitting Curriculum Vitae (CV) of these personnel, the Member Secretary, BSPCB, Patna shall be informed least one week in advance and contractor shall be required to obtain approval of the Member Secretary, BSPCB, Patna for all such changes along with their CVs. “NOTICE TO PROCEED” means the notice issued by theMember Secretary, BSPCB, Patnato the contractor communicating the date on which the work/service under the contract are to be commenced. If the contractor is a joint venture/consortium/group/partnership of two or more persons, all such persons shall be jointly and severally liable to theMember Secretary, BSPCB, Patnafor the fulfilment of the terms of the contract. Such persons shall designate one of them to act as leader with authority to sign. The joint venture/consortium/group/partnership shall not be altered without the approval of the Member Secretary, BSPCB, Patna. The contract period shall be for TWELVE MONTHS from the date of the commencement (as mentioned in notice to proceed). This can be extended up to three years, one year at a time, with an increase of 5% per annum. During the course of contract, if any of contractor’s personnel are found to be indulging in any corrupt practices causing any loss of revenue or physical loss, the Member Secretary, BSPCB, Patna shall be entitled terminate the contract forthwith duly forfeiting the contractor’s Performance Guarantee. In the event of default being made in the payment of any money in respect of wages of any person deployed by the contractor for carrying out of this contract and if a claim therefore is filed in the office of the Labour Authorities and proof thereof is furnished to the satisfaction of the Labour Authorities, the Member Secretary, BSPCB, Patna may, failing payment of the said money by the contractor, make payment of such claim on behalf of the contractor to the said Labour Authorities and any sums so paid shall be recoverable by the Member Secretary, BSPCB, Patna from the contractor. If any money shall, as the result of any instructions for the Labour authorities or claim or application made under any of the Labour laws, or Regulations, be directed to be paid by the Member Secretary, BSPCB, Patna, such money shall be deemed to be payable by the contractor to the Member Secretary, BSPCB, Patna within seven days. The Member Secretary, BSPCB, Patna shall be entitled to recover the amount from the contractor by deduction from money due to the contractor or from the Performance Security. The contractor shall indemnify and the Member Secretary, BSPCB, Patna harmless from and against all claims, damages, losses and expenses arising out of, or resulting from the works/services under the contract provided by the contractor. The bidder should be registered with the concerned authorities of Labour Department under Contract Labour (R&A) Act. Only physically fit personnel shall be deployed for duty by the contractor. The contractor shall ensure that the staff engaged for providing services shall not take part in any staff union and association activities. The Member Secretary, BSPCB, Patna shall not be responsible for providing residential accommodation to any of the personnel of the contractor. The Member Secretary, BSPCB, Patna shall not be under any obligation for providing employment to any of the worker of the contractor after the expiry of the contract. The Member Secretary, BSPCB, Patna does not recognize any employee-employer relationship with any of the workers of the contractor. If as a result of post payment audit any overpayment is detected in respect of any work done by the contractor/agency or alleged to have done by the contractor/agency under the tender, it shall be recovered by the Member Secretary, BSPCB, Patna from the contractor.

43.

If any underpayment is discovered, the amount shall be duly paid to the contractor by the Member Secretary, BSPCB, Patna. 44. The contractor shall provide the copies of relevant records/documents during the period of contract or otherwise even after the contract is over whenever required by the Member Secretary, BSPCB, Patna. 45. The contractor will have to deposit the proof of depositing employee’s contribution towards PF/ESI etc. of each employee/personnel in every three months. 46. OBLIGATION OF THE CONTRACTOR:The contractor shall ensure that all legal requirements, licenses and permissions required for providing services mentioned in the scope of work are obtained by him before starting the services in the Parivesh Bhawan. The contractor shall submit every year the copies of updated licenses and permissions required and shall keep the employer fully indemnified against any liability, obligation and interest, which may arise. The contractor shall ensure full compliance with tax laws of India with regard to this contract and shall be solely responsible for the same. The contractor shall submit copies of acknowledgements to prove the filing of prescribed returns every year and shall keep the employer fully indemnified against liability of any tax, interest, which may arise. 47. The Member Secretary, BSPCB, Patna will deduct Income Tax at source under Section 194-C of Income Tax Act from the contractor at the prevailing prescribed rates of such sum as income tax on the income comprised therein. 48. DISPUTE RESOLUTION:a. Any dispute and or difference arising out of or relating to this contract will be resolved through joint discussion of the authorities and representatives of the concerned parties. However, if the disputes are not resolved by joint discussions, then the matter will be referred for adjudication to a sole Arbitrator appointed by the Chairman, Bihar State pollution Control Board, Patna. b. The award of the sole Arbitrator shall be final and binding of all the parties. The arbitration proceedings, if required and agreed upon by both the parties, shall be governed by Bihar Public Works Contracts Disputes Arbitration Tribunal Act 2008 as amended from time to time. Arbitration proceedings will be held at Patna, Bihar only. 49. JURISDICTION OF COURT:The courts at Patna, Bihar shall have the exclusive jurisdiction to try all disputes, if any, arising out of this agreement between the parties.

Financial Bid: Financial Bid for providing Civil Maintenance Services at Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 010, Bihar. Sl.No.

Description of work

Area covered

Annual amount (in Rs.) (inwords andfigures)inclusive ofTaxes (C1)

Civil maintenance work of the building Whole of the including gardening, operation and building upto maintenance of Sewage Treatment Plant fencing as mentioned in the scope of work.

= C1

Financial Bid for providing Electrical Maintenance Services at Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 010, Bihar. Sl.No

Description of work

Annual amount (in Rs.) (in words and figures) inclusive of all Taxes (C2)

Electrical maintenance work of the building including electrical wiring, electrical equipments, lightings, audiovisual equipments, CCTV cameras, Training Hall, lifts, Diesel Generator, fire fighting system and air conditioning system as mentioned in the scope of work.

= C2

Financial Bid for providing Sanitation services at Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 013, Bihar. (for 11 sanitation personnel including all costs)

Sl.No

1

Description of work Sweeping, Scrubbing, wet cleaning of floor, Passages and different types of floor area provided in different rooms and stair cases of the building, lifts in covered area, Dusting & Cleaning of different types of doors/windows frames/glasses. fixed to the doors, windows & fixtures, hand railings,Dusting &Cleaning of Telephone sets & Accessories, Dusting &Cleaning of computers/Photocopier machines/other office equipments, Dusting & Cleaning of indoor light fittings/External Light Fittings, and Accessories, Dusting &Cleaning of switch /panels / distribution boxes, fans and accessories, Dusting &Cleaning of officer table, work station, chairs, file cabinet, almirah, sofa, window blind, etc. (including Ante-room, Training Hall, Library, Ground floor

Area covered Frequency/ /Unit Periodicity

3419 Sq. Meters Approx.

Annual amount (in Rs.) (in words and figures) inclusive of all Taxes (C3)

Once in a day and as and when required. = C3

2

3

4

5

6 7

equipments, main gates, and reception) Sweeping & Cleaning of open space like roads, courtyards, parking lots & lawns, open terrace, etc. where necessary. Cleaning and sanitation of Toilets and Bath rooms, Cleaning of mirrors, Urinal pans and other articles contained in toilets & bathrooms attached to office chambers. Cleaning and sanitation of Toilets and Bath rooms, Cleaning of mirrors, Urinal pans and other articles contained in common toilets & bathrooms. Dusting and Cleaning of portable fire extinguishers /smoke detectors / Fire detectors / Fire detection panel, CCTV camera, TVs, Biometric attendance system, etc. Collection, segregation and disposal of garbage outside the campus in the designated common dustbin. Material cost for housekeeping and other services.

461 Sq. Meters Approx. 24 Sq. Meters Approx. 198 Sq. Meters Approx.

Once in a day and as and when required. Once in a day and as and when required. Twice in a day and as and when required. Once in a fortnight

Once in a day and as and when required.

4102 Sq. Meters (approx.)

Total

Financial Bid for deploying Receptionist At Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 010, Bihar. (For one receptionist including all costs) Particulars Sl.No. Amount payable to the Receptionist 1 Amount payable towards ESI, PF and Statutory 2 contributions/benefits and all amounts to be deducted /remitted towards statutory dues/payments Service charge of the Agency 3 Service tax 4 Other charges including uniform, ID card, etc. 5 Total:

Total annual Amount in Rs. inclusive of all Taxes (C4)

= C4

Financial Bid for deploying Lift-Boys At Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 010, Bihar. (For 3 Lift-Boys including all costs) Particulars Sl.No.

1 2

3 4 5

Amount payable to the Lift-Boys Amount payable towards ESI, PF and Statutory contributions/benefits and all amounts to be deducted /remitted towards statutory dues/payments Service charge of the Agency Service tax Other charges including uniform, ID card, etc.

Total annual Amount in Rs. inclusive of all Taxes (C5)

= C5

Total:

Financial Bid for deploying Pantry Service Personnel At Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna – 800 010, Bihar. (For one pantry boy and one server including all costs) Sl.No. 1 2

3 4 5 6

Particulars Amount payable to the two Staffs (one pantry boy and one server) employed for catering Amount payable towards ESI, PF and Statutory contributions/benefits and all amounts to be deducted /remitted towards statutory dues/payments Service charge of the Agency Service tax Other charges Total:

Total annual amount in Rs. inclusive of all Taxes (C6)

= C6

Note:L1 will be the lowest of sum total of (C1+C2+C3+C4+C5+C6). It is compulsory to bid for all the services. If anybody does not bid for all the services, he/she stands disqualified. 1.

2. 3. 4. 5. 6.

7.

8.

Contractor shall provide physically fit, uniformed and trained personnel and use its best endeavour to provide the said services to the Bihar State Pollution Control Board, Patna. Rates quoted will include all statutory obligations of the contractor under Minimum Wages Act, Contract Labour (R&A) Act, weekly-off replacement charges, Cost of uniform of personnel deployed by the contractor, all kinds of taxes, cess, service charges, etc. and subsequent revisions thereof as prescribed. The offers/bids which are not in compliance of Minimum Wages Act and any other Labour laws will be treated as invalid. Conditional bids would summarily be rejected. The contract is for One year which may be extended based on satisfactory services/performance. The area of the Workplace and number of staff required is indicative and the actual number may vary. The L1 (lowest bidder) (C1+C2+C3+C4+C5+C6) would be determined on the basis of the lowest rate quoted by the agency for all the services mentioned in the scope of work. i.e., Civil and Electrical maintenance, Sanitation, Security Services, Lift operation, receptionist and pantry service as whole and not in pieces or separately. All the columns shall be written legibly in ink or typed. The tenderer should quote the numbers, rates and amount tendered by him/them in figures and in words. Alterations, if any, unless legible and attested by the tenderer, shall disqualify the tender. The tenderer shall take care that the rate and amount may be written in such a way that interpolation is not possible. No blanks should be left which would be otherwise made the tender liable for rejection. The bidder is required to provide comprehensive management including civil & electrical maintenance, sanitation, security services, Lift operation, receptionist and pantry services, details of which are mentioned in the scope of works and is advised to visit and acquaint himself/herself enough with the area, equipment and operational system. It shall be deemed that the contractor has undertaken a visit to the Parivesh Bhawan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna - 13 and is aware of the operational conditions prior to the submission of the tender documents.

ANNEXURE-I

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. Affix duly Attested Passport Size recent photograph of the prospective bidder. 1. Due date for tender ___________________________________ 2. Opening time and date of tender ___________________________________ 3. Names, address of firm/Agency ___________________________________ Telephone numbers. 4. Registration No. of the Firm/Agency ___________________________________ 5. Name, Designation, Address and ___________________________________ Telephone No. of Authorized ___________________________________ Person of Firm/Agency to deal with ___________________________________ 6. Please specify as to whether ___________________________________ Tenderer is sole proprietor/ ___________________________________ Partnership firm. Name and Address, ___________________________________ Telephone No. of Directors/partners ___________________________________ shouldbe specified: 7. Copy of PAN card issued by Income ___________________________________ Tax Department and copy of previous ___________________________________ Immediate Three Financial Year’s Income TaxReturn: ___________________________________ 8. Provident Fund Account No.: ____________________________________ 9. ESI Number: ____________________________________ 10. License number under Contract ____________________________________ Labour (R&A) Act, if any.: ____________________________________ 11.Details of Bid Security deposited: ____________________________________ (a) Amount: Rs. ____________________________________ (Rupees in words also) (b)DDNo. and Date Issuing Bank: ____________________________________ 12. Details of ISO Certification: 13. Any other information: 14. Declaration by the bidder:

____________________________________ ____________________________________ ____________________________________

This is to certify that I/We before signing this tender have read and fully understood all the terms and conditions contained herein and undertake myself/ourselves to abide by them. (Signature of the bidder) Name and Address (with seal)

ANNEXURE-II

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. SCOPE OF THE WORK A. Civil Maintenance: a. The work involves maintenance work such as any kind of minor civil maintenance work of the building which includes earth work, masonry work, concrete work, carpentry works, painting, plumbing, repairing etc., in the office premises as well as around the building, up to fencing wall (including the ramps at the entrance and exit). b. Maintenance of water tank, water pipe lines, drainage lines, toilets and wash basins, urinals, W/C, choke up of flushing tanks and flush lines, alteration of components, rectification of leakage, and repair of entire sewage system of the building, etc. c. Check the availability of water in the water tanks and fill the tanks as and when required, Cleaning of water Tanks at regular intervals, ensuring cleaning and maintenance of RO systems/water purifiers. d. Check all the area for damaged false ceiling, floor tiles, glazing tiles and refix/refit wherever necessary. e. Check the door and window closures for its functional aspect and change or re-fix the closures when required. f.

Proper maintenance of all furniture/compactors/almirahs/racks/whatnot/workstations.

i.

Any other related works as and when required as directed by the officer in charge (like repairing & maintenance of of water cooler, Ovens etc.) of Parivesh Bhawan.

j.

Cleaning and upkeep of the glass walls (1910 Sq. M.) (inside and outside) of the entire building once in a month.

.

k. Maintenance of the gardens, landscaped area, lawns, flower beds, flower pots including daily and routine watering, manure, hoeing, weeding and planting new stocks. l.

Removal of any landslides/fallen trees or any part of structure there which is unwanted inside the fencing of premises/ repairs thereof. m. Cleaning of the all the glass doors and reception desk daily. n. Pest control (except mosquitoes) inside the building premises. Note: The material involved in the repair and maintenance of civil works will be borne by the contractor. Since the building is newly constructed and most of the equipments & appliances are under warranty, the Contractor has to provide the services on cost-to-cost basis and quote the rates in a very prudent manner.

B. Electrical Maintenance: 1) Maintenance of Electrical installations: a)

Annual maintenance contracts for routine and preventive maintenance of Electrical installations such as substantial equipments like electric motors, Uninterrupted Power Supply (UPS), Electric Panels, water pump, light fitting, Diesel Silent Generators, lifts, air conditioning systems, solar water heater system, etc. in the office Building. b) Operation and maintenance of all the electrical installations in accordance with manufacture’s specifications, instruction Manuals, IE rules and other rules as specified by Electricity Board. c) Checking all the meters, indicating lamps, condition of the wiring, batteries, control, lubricant system, air pressure, air filter system, radiator, electric gates, etc. for their proper working periodically. d) Checking of all earth electrodes, continuity of earth and maintenance of record for each electrode at least once in a year. e) Attending fuse calls/no power supply fault in all electrical appliances and up to the level of main panel board. f) Attending day-to-day fault of any kind of light fittings, water pumps, motors, starters, UPS substation equipment, cables, LT Panel,etc. g) Attending fault in main switches, distribution boards, MCBs, MCCBs, panel board and AMF panel etc. In case of major breakdown, the staff of contractor should cooperate with the building in-charge/ staffs of the BSPCB/ Energy department till the rectification of the defects. h) Attending cable faults, termination of cable, re-termination if required. The contractor shall arrange to give temporary connection if the cable fault could not be rectified within a day. i) Supply and replacement/removing of any kind of light fittings, fans, MCBs, MCCBs main switches, starters and any other electrical accessories as available and directed by the officer in-charge of Parivesh Bhawan. The contractor shall arrange additional labourers in case the quantum of work is more. j) Cleaning of all electrical appliances such as light fittings, fans, switchboard, distribution boards, panel boards, cable trays, cable boxes, meters, etc. All panel board should be kept clean. The cleaning process should be done thrice in a year. k) To switch on and off the lifts, lights inside the building and campus, etc. daily as per the timings specified by the officer in-charge of Parivesh Bhawan. l) Complete Servicing and overhauling of all panels, DB’s on monthly basis. Complete Servicing and overhauling of raising mains, cable terminals. m) All the removed materials for routine maintenance works should be brought to the office for accountability and no materials should be left anywhere in the building and outside the building unattended. n) Any other related works as and when required as directed by the officer-in-charge of Parivesh Bhawan. o) To switch on and off the water pumps and sump pumps as and when required. p) Operation and Maintenance of lifts installed in the building, in accordance with the manufactures instruction manual and in accordance with the office requirements. q) Providing routine maintenance service, including attending to breakdown calls for full rectification as & when needed including repair/replacement of all electrical and mechanical components of the lifts. r) Operation and Maintenance of Diesel Silent Generators installed in the building, in accordance with the manufactures instruction manual and in accordance with the office requirements. The cost of fuel/lubricants etc., for generator operation will be borne by the BSPCB. s) Providing routine maintenance service, including attending to breakdown calls for full rectification as & when needed including repair/replacement of all electrical and mechanical components of the Diesel Silent Generators. t) Operation and Maintenance of audio-visual system and public address systems, Biometric attendance system, ID card generation system, CCTV surveillance, etc. installed in the training halls, Library, reception, Chairman’s room, Member secretary’s room, board meeting room and in different parts of

Parivesh Bhawan, in accordance with the manufactures' instruction manual and in accordance with the office requirements. u) Providing routine maintenance service, including attending to breakdown calls for full rectification as & when needed including repair/replacement of audio-visual system and public address systems installed in the board room, training hall and reception. v) Operation and Maintenance of CCTV system installed in the building, in accordance with the manufactures instruction manual and in accordance with the office requirements. w) Providing routine maintenance service, including attending to breakdown calls for full rectification as & when needed including repair/replacement of CCTV system installed in the building. 2) Fire Protection System. a) Operation and maintenance of all Fire Fighting Systems installed in Parivesh Bhawan. b) Checking and verifying the expiry date of all the fire extinguishers and arranging for timely refilling. c) The refilling cost of the fire extinguishers will be borne by the BSPCB. 3) Comprehensive preventive maintenance service for air conditioning system. a) Operation and Maintenance of AC machines, in accordance with the manufactures instruction manual and in accordance with the office requirements. b) Providing routine maintenance service, including attending to breakdown calls for full rectification as & when needed including repair/replacement of all electrical components of the machine including repair to compressors, Fan motors etc. and further changing of refrigerant & required overhauling on routine basis or directed by the office with all labour and materials and as & when required. c) Routine Checks of Ductable Unit Blowers, Blower Motors, adjustment replacement of Belt as and when required. d) Check for all Electrical Controls. e) Periodically clean all Filters, Grills, Diffusers and Condensers of the Out Door and Indoor unit and as often as necessary. f) Ensure proper draining of condensate from the Indoor/Outdoor units. g) Switch on and off of the AC units as per the timing specified by the office. h) Shifting and reinstalling AC units as and when required or as directed by the officer in-charge of Privesh Bhawan. Note:

The material involved in the repair and maintenance of electrical works will be borne by the Contractor. Since the building is newly constructed and most of the equipments & appliances are under warranty, the Contractor has to provide the services on cost-to-cost basis and quote the rates in a very prudent manner. C. Sanitation: 1. The execution of cleaning will be done with suitably trained and uniformed hygiene specialist with mechanized equipments, wherever required, and wet mopping. 2. The cleaning works are to be carried out as per national norms/standards and in such manners that the entire premises always look neat and clean. 3. The manpower engaged should be properly trained. (i) The contractor shall engage at least Eleven (11) safai karmcharis for cleaning and sanitation works, excluding ONE (1) supervisor. (ii) The work shall be finished up to 9.30 AM sharp before the office time starts on every working day. Note- The above numbers may be increased or decreased as per the need. 4. It will be the sole responsibility of the contractor that the men engaged are properly trained and the Bihar State Pollution Control Board will not be liable for any mishap, directly or indirectly.

5.

All the consumable and disposables required for cleaning are to be procured and safely stored by the contractor. 6. Mechanized equipments, wherever required, will be procured by the contractor on priority basis. 7. The cleanliness will be periodically checked by any officer authorized by the Member Secretary, Bihar State Pollution Control Board based on certain objective criteria which are decided to measure level of cleanliness and the contractor has to abide by those criteria. These are as follows: (i) Shine level, presence of dust, paan &gutkha stains, spillage of water or other liquids, bird dropping etc. on floors, tiled walls, doors, windows, stairs etc. (ii) Dust or cobwebs etc. on the ceiling, windows grills, window blinds, etc. (iii) Finger or palm marks, dust and gutka or paan-stain on glass panes of windows or doors, hand railings and mirrors. (iv) Dirt marks, dryness and odour in wash-basin, WC Seat, floors, around water purifiers, etc. in toilets/bathrooms. D. Housekeeping: a) Complete housekeeping and complete maintenance of the building (including the reception and pantry). b) Spray and spread of Phenyl daily or as and when required. The pest control measures has to be taken up once in a week as prescribed. c) Complete cleaning, sweeping and swabbing of floors, common areas, reception area & passage of Parivesh Bhawan once a day or as & when required. During rainy days it should be done thrice daily or as required by the building in-charge. d) Dusting and cleaning of all the rooms and mirrors, windows, curtains, tables, other furnitures once a day. e) General cleaning including cleaning of toilets with good quality phenyl/ Dettol once in a day and provide air freshener in the toilets and naphthalene balls in the urinals and wash basins. The ceiling has to be vaccum cleaned once in a week, preferably during weekends. f) Dusting, cleaning and brushing of furniture, carpets, windows & doors normally as well as vacuum cleaning on a daily basis. g) Collection, carrying and dumping of sweeping garbage, Laboratory and pantry wastes daily at a specified place as per the direction of the building in-charge. h) Changing the hand towels and chair covers with washed ones, once in two days. i) Cleaning and washing of curtains of windows once in three months. j) The housekeeping services provided by the contractor in the Parivesh Bhawan should be of very high standard. k) Cleaning and washing the Sofa cover every week. 9. If cleanliness is not observed up to the satisfaction of the Member Secretary, Bihar State Pollution Control Board, a penalty of a fine of Rs.1000/- per day for minor omission or commission or a major fine of Rs.5000/- per day will be imposed on the contractor depending on the objective criteria as above. DUTIES AND RESPONSIBILITY OF STAFF ENGAGED FOR SANITATION: 1. Cleaning of floor areas, vertical finishes (walls), Roof and False ceilings, Glass walls, Glass areas, doors and attached fixture, windows with attached fixtures and frames, Rolling shutters, railings, mirrors aluminium grills, pillars, curtains, slabs, cabinets, almirah with attached fixtures, lifts and adjoining areas etc. All the covered area including all rooms, corridors, lawns, paved areas and terrace including overhead water tanks, if any. 2. Sanitation of bathrooms and toilets. 3. Cleaning of all equipments available in the rooms including telephone sets and accessories, computers, photocopier machine, and accessories, furniture, signage, notice boards, switch, Air-conditioners, etc. with dusting or wet mopping. 4. Cleaning of drinking water coolers, water filters, Desert coolers, etc. 5. Cleaning of fire-fighting equipment’s, CCTV and public address systems, etc. 6. Cleaning of all miscellaneous equipments as available or being provided from time to time. 7. Any other provisions as advised by the Employer may be incorporated in the agreement. The same shall also be binding on the contractor. (The Member Secretary, Bihar State Pollution Control Board, Patna may also include the items, if any, other than ones prescribed above, in the Duty chart as per the requirement)

E. Duties and Responsibilities of Reception Management: 1. The reception counter at the ground floor of the Parivesh Bhawan has to be manned by a trained receptionist. The receptionist is expected to provide necessary information and guide the visitors in proper way. 2. Receptionist must be fluent in Hindi and English language. Female receptionist is preferred. 3. Receptionist must be properly trained and experienced in handling similar works. 4. The receptionist, rather none of the personnel of the contractor cannot claim any employer employee relationship with the Department. 5. The receptionist ought to be polite, courteous but firm, disciplined, healthy, alert and present himself/herself smartly dressed in proper uniform with ID card. 6. The receptionist should also be capable to attend the distinguished visitors, VIPs and Officers with compliments. 7. The receptionist should create a temporary pass for the visitors who intend to meet the officials inside the Parivesh Bhawan, further it is also expected to check, control and restrict entries of staff/workers/authorized personnel of outside organization/firm and others by checking valid passes/ID cards. 8. The receptionist must be experienced in handling the EPBAX / intercom operations. And he/she is expected to operate the intercom facility. And to answer general phone calls from the public. 9. The contractor shall ensure functioning of Reception at the ground floor from Monday to Friday from 9:30 am to 6:00 pm. 10. The receptionist will be properly attired. The cost of uniform and ID card of the reception staff will be borne by the contractor. 11. The receptionist will be expected to function as facilitator for the visitors to the building with necessary information and guidance related to the official work of the board.

F. Duties and Responsibilities of Lift Operator: 1. The lift boys, rather none of the personnel of the contractor cannot claim any employer employee relationship with the Department. 2. The personnel ought to be polite, courteous but firm, disciplined, physically fit, healthy, alert and smartly dressed in proper uniform. 3. The personnel should also be capable to attend the distinguished visitors, VIPs and Officers with compliments. 4. The contractor shall ensure operation of both lifts in Parivesh Bhawan from Monday to Friday from 9: 00 am to 8:00 pm. It is to be noted that before and after the office hours only one lift shall be kept operational. 5. In case of fire, the Lift boy will immediately alert the Staff on duty, inform the fire brigade and assist in Fire Fighting Operation and also inform the Building-in-Charge of the building. 6. The Lift boy must watch that there are no unidentified/ unclaimed/suspicious objects lying inside the lift(s). If any valuables unclaimed found inside the lift must be handed over to the building in-charge of the board or to the Member Secretary, Bihar State Pollution Control Board. 7. The Lift boy must be in proper neat and tidy uniform always while on duty. 8. The name(s) of the Lift boy should always be displayed by them on their uniforms for the purpose of identification. 9. The Lift boy(s) shall at all times comply with all directions and instructions of the building in-charge or board authority. Non-compliance of valid instructions may lead to termination of agreement.

G. Pantry service: The contractor shall: a) The raw materials, utensils, crockery, cutlery, equipments/instruments for the Pantry will be provided by the building in-charge or any other officer authorised by the Member Secretary, Bihar State Pollution Control Board. b)Electricity to all cooking appliances will be provided free of cost for pantry purpose. c) The contractor shall provide the service of one pantry boy and one server in the pantry. d)The contractor should ensure that the pantry boy and one server is well trained and sufficiently experienced in his field of work. Apart from making tea and coffee, the pantry boy should be able to prepare light snacks, juices, health drinks, etc.

e) The contractor will have to cater to the officers, official visitors, and official meetings and hospitality service in the office. f)The contractor shall ensure that the pantry boy and the server are always in their uniform, with their name displayed, while on duty. g) In general, the timing for pantry service in Parivesh Bhawan will be from 10:30 am to 6:30 pm from Monday to Friday or as and when directed by the building in-charge during special occasions. h) The contractor will provide the pantry services for official meetings as and when required, regarding which prior intimation will be given to the supervisor. Important Note: 1. All appliances, equipments, cooking utensils, serving utensils, crockery and cutlery will be provided by the building in-charge or by the officer authorised by the Member Secretary, Bihar State Pollution Control Board. 2. The pantry service provided by the contractor should be of very high standard.

(Signature of the bidder) Name and Address (with seal)

ANNEXURE-III

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. Details of the Area to be cleaned:

Sl. No.

1 2 3 4 5 6 7 8 9

Details of Floors

Total Area of the floor (Including Toilets area)

Total Area which Requires sweeping, Wet Cleaning and scrubbing once in a day (sq. m)

Office area

Number of Attached Toilets to the officers chamber 0 0 2 2 2 2 2 1

Area of the Toilets attached to officers chambers

Toilets which require cleaning twice a day(sq. m) Number Area of of the Common Common toilets toilets

Basement 557.63 557.63 Ground Floor. 501.37 501.37 First Floor. 371.29 341.64 29.65 Second Floor. 371.29 333.80 37.49 Third Floor 462.52 418.87 43.65 Fourth Floor 462.52 418.87 43.65 Fifth floor 494.49 440.14 43.65 2 10.70 Sixth floor 494.49 481.17 2.62 2 10.70 Lawns, Parking lots, open terrace, 462.42 390.30 + lift room, Mouty (only 72.12 = room And other sweepin 462.42 open areas (only g) sweeping) 4178.02 Total (approx): 10. The total glassed wall area 1910.54 Sq. M. of Parivesh Bhawan has to be cleaned without any stain, with utmost care without making any damages to the glassed wall, once in a month. Modern equipments may be used for cleaning the glass walls.

(Signature of the bidder) Name and Address (with seal)

ANNEXURE-IV

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. CHECK-LIST FOR TECHNICAL BID: Sl. No. Documents asked

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For Page number at which document is placed

Bid Security (EMD) of Rs.__________(Rupee in words) In the form of DD issued by any Scheduled commercial bank in favour of ______________ (designation of the concerned officer),________________________(name of theDepartment) valid for 45 days beyond the Tender validity period. One self-attested recent passport size photograph of the Authorized person of the firm/agency, with name, designation, full address and office telephone numbers. If the bidder is a partnership firm, name of directors/Partners also. Undertaking on a Stamp paper of Rs.100/- (Rupees one Hundred only) as per format prescribed in Annexure-VI). Self attested copy of the PAN card issued by the Income Tax Department with copy of Income-Tax Return of the last financial year. Self attested copy of Service Tax Registration No. Self attested copy of valid Registration number of the firm/agency. Self attested copy of valid Provident Fund Registration number or required undertaking Self attested copy of valid ESI Registration No. or required undertaking Self attested copy of valid Licence No. under Contract Labour (R&A) Act, 1970. Proof of experiences of last three financial years as specified in clause 2.2 of the NIT along with satisfactory performance certificates from the concerned employers. Annual returns of previous three years supported by audited balance sheet (clause 2.1 of NIT). Any other documents if required. Declaration stating that the agency is not blacklisted by any of the Departments/Institutions/Local Bodies/Municipalities/Public Sector Undertakings, etc. Annexures I to V duly filled and signed by the bidder

Signature of the Bidder (Name and Address of the Bidder) Telephone No.:

ANNEXURE-V

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. (ON A STAMP PAPER OF Rs.100/-) UNDERTAKING To ___________________ ___________________ ___________________ ___________________ (Designation and Name of the concerned office/department) Name of the firm/Agency_______________________ Name of the tender___________________Due date:______________ Sir, 1. I/We hereby agree to abide by all terms and conditions laid down in tender document. 2. This is to certify that I/We before signing this bid have read and fully understood all the terms and conditions and instructions contained therein and undertake myself/ourselves to abide by the said terms and conditions. 3. I/We abide by the provisions of Minimum Wages Act, Contract Labour Act and other statutory provisions like Provident Fund Act, ESI Bonus, Gratuity, Leave, Relieving Charges, Uniform and Allowance thereof and any other charges applicable form time to time. I/We will pay the wages to the personnel deployed as per Minimum Wages Act asamended by the State Government from time to time and shall be fully responsible for any violation. 4. I/We shall prove trained personnel for the services. 5. I/We do hereby undertake that all theservices mentioned in scope of work shall be ensured by our Agency. Our services shall be covered under “Fidelity Bond” through Insurance Agency for minimum sum of Rs.__________Lakhs (Rupees in words). The Insurance charges for Fidelity Bond shall be paid by me/us. The loss on account of theft, if any, shall be recoverable from me/us through fidelity bond.

(Signature of the Bidder) Name and Address of the Bidder. Telephone No.:

ANNEXURE-VI

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. FORM OF BANK GUARANTEE FOR PERFORMANCE SECURITY (Refer Clause 11.1.4 of the NIT) (To be stamped in accordance with Stamps Act of India) 1. THIS DEED of Guarantee made this day of ___________________ between _______ (Name of the Bank) (hereinafter called the “Bank”) of the one part and _______________(Name of the Board/Office/Department (hereinafter called the “Board”) of the other part. 2. WHEREAS __________________ (Name of the Board/Office/Department) has awarded the contract for comprehensive management, routine maintenance (Civil & electrical), sanitation, security, reception management, lift operation and pantry service at PariveshBhavan,servicescontract for Rs. _________________ (Rupees in figures and words) (hereinafter called the “contract”) to M/s ______________ (Name of the contractor) (hereinafter the “contractor”). 3. AND WHEREAS THE Contractor is bound by the said Contract to submit to the Department a Performance Security for a total amount of Rs. __________________ (Amount in figures and words). 4. NOW WE the Undersigned _____________________ (Name of the Bank) being fully authorized to sign and to incur obligations for and on behalf of and in the name of _______________________ (Full name of Bank), hereby declare that the said Bank willguarantee the Board the full amount of Rs. ________________________(Amount in figures and words) as stated above. 5. After the Contractor has signed the aforementioned contract with the Board, the Bank is engaged to pay the Board, any amount up to and inclusive of the aforementioned full amount upon written order from the Board to indemnify the Board for any liability of damage resulting from any defects or shortcomings of the service of the Contractor or the debts he may have incurred to any parties involved in the Works under the Contract mentioned above, whether these defects or shortcomings or debts are actual or estimated or expected. The Bank will deliver themoney required by the Board immediately on demand without delay without reference to the Contractor and without the necessity of a previous notice or of judicial or administrative procedures and without it being necessary to prove to the Bank the liability or damages resulting from any defects or shortcomings or debts of the Contractor. The Bank shall pay to the Board any money so demanded notwithstanding any dispute/disputes raised by the Contractor in any suit or proceedings pending before any Court, Tribunal or Arbitrator(s) relating thereto and the liability under this guarantee shall be absolute and unequivocal. 6. THIS GUARANTEE is valid for a period of _________ months from the date of signing. (The initial period for which this Guarantee will be valid must be for at least six months longer than the anticipated expiry date of the Contract period). 7. At any time during the period in which this Guarantee is still valid, if the Board agrees to grant a time of extension to the contractor or if the contractor fails to compete the works within the time of completion as stated in the contract, or fails to discharge himself of the liability or damages or debts as stated under para-5 above, it is understood that the Bank will extend this Guarantee under the same conditions for the required time on demand by the board and at the cost of the contractor. 8. The Guarantee hereinbefore contained shall not be affected by any change in the Constitution of the Bank or of the contractor. 9. The neglect or forbearance of the Board in enforcement of payment of any moneys, the payment whereof is intended to be hereby secured or the giving of time by the Board for the payment hereof shall in no way relieve the Bank of their liability under this deed. 10. The expressions “the Board”, “the Bank” and “the Contractor” hereinbefore used shall include their respective successors and assigns. IN WITNESS whereof I/We of the bank have signed and sealed this guarantee on the ___________ day of __________ (Month) __________ (year) being herewith duly authorized. For and on behalf of the _________________Bank. Signature of authorized Bank official Name ________________________ Designation ___________________ I.D. No.______________________ Stamp/Seal of the Bank. Signed, sealed and delivered for and on behalf of the Bank by the above named____________________ in the presence of: Witness-1 witness-2 Signature__________________ Signature________________ Name __________________ Name _________________ Address __________________ Address ________________

ANNEXURE-VII

Bihar State Pollution Control Board Patna Tender document for Comprehensive Management, Routine Maintenance (Civil & electrical), Sanitation, Reception management, Lift operation and Pantry services at Parivesh Bhavan, Bihar State Pollution Control Board, Patliputra Industrial Area, Patna-800010, Bihar. FORM OF AGREEMENT THIS AGREEMENT is made on the _____ day _________ (Month) __________ (Year) Between the Governor of Biharthrough the_____________________(Name and address of the Board/Office/Department) hereinafter called “the Board”, which expression shall, unless excluded by or repugnant to the context, be deemed to include its successor in office and assigns of the one part AND____________________(Name and address of the contractor) through Shri. ____________________, the authorized representative (hereinafter called “the contractor”) (which expression shall, unless excluded by or repugnant to the context, be deemed to include its/their heirs, successors, executors, administrators, representatives and assigns) of the other part. Under which the contractor shall provide uniformed and trained personnel and will use its best endeavours to provide servicesto the __________________ (Name of the Board/Office/Department) NOW THIS AGREEMENT WITNESSETH as follows:1. In this Agreement words and expression shall have the same meanings as are respectively assigned to them in the Terms and Conditions of contract hereinafter referred to. 2. The following documents shall be deemed to form and be read and constructed as part of this Agreement, viz: a. Letter of acceptance of award of contract; b. Terms and Conditions; c. Notice inviting Tender; d. Bill of Quantities; e. Scope of work; f. Addendums, if any; g. Any other documents forming part of the contract. 3. In consideration of the payments to be made by the Board to the Contractor as hereinafter mentioned, the Contractor hereby covenants with the employer to execute and the services mentioned in scope of work w.e.f__________________ as per the provisions of this Agreement and the tender documents. 4. The Department hereby covenants to pay the contractor in consideration of the execution and completion of the works/services as per the provisions of this Agreement and the tender documents, the contract price of Rs.___________________ (______________Rupees in words). 5. Being the sum stated in the letter of acceptance subject to such additions thereto or deductions there from as may be made under the provisions of the contract at the times in manner prescribed by the contract. IN WITNESS WHEREOF the parties hereto have signed the agreement the day and the year first above written. For and on behalf of the Contractor,For and on behalf of the Presidentof India.

Signature of the authorized official

Signature of the authorized Officer

Name of the official Stamp/Seal of the Contractor By the said

Name of the Officer Stamp/Seal of the Employer By the said

Name __________________ On behalf of the Contractor in the presence

Name _________________ on behalf of the Employer in the presence

Witness _________________ Name ___________________ Address _________________ Telephone No:____________

Witness _________________ Name ___________________ Address _________________ Telephone No:___________