PROCESSING OF LETTER REQUEST

PROCESSING OF LETTER REQUEST PROCEDURE TIME RESPONSIBLE PERSON REQUIREMENTS 1. Receive letter request, reports, communication from different ... sharo...

0 downloads 66 Views 721KB Size
PROCESSING OF LETTER REQUEST

PROCEDURE 1. Receive letter request, reports, communication from different offices, indigent and constituents 2. a. Evaluation of request, reports and communications b. Encoding of incoming documents to tracking system 3. Approval of letter request 4. Distribution of approved request, endorsement letter and communication to office concerned.

TIME 3 - 5 minutes

RESPONSIBLE PERSON Front liner / Admin Staff

REQUIREMENTS Individual 1. Original Letter Request (w/ contact details) 2. Voter's ID or any valid ID 3. Community Tax Certificate (current year) 4. Certificate of Indigency (Original and issued within three (3) months Association/Organization 1. Original Letter Request (w/ signature of all officers and contact details) 2. Voter's ID or any valid ID of one (1) Officer (highest in rank) 3. Community Tax Certificate (current year) 4. SEC Registration or HLURB Certificate or Barangay Certificate (depending on the nature of Association/organizatio n) 5. Work Program (if Financial Assistance)

I.

PROCESSING OF PAKAY REQUEST

PROCEDURE

TIME

RESPONSIBLE PERSON

REQUIREMENTS

1. Fill-up PAKAY Form

5 - 10 minutes

Client

For Financial / Medical Assistance Individual

2. Assessment of request

5 - 10 minutes

Front liner / Pakay Staff

1. Filled-up PAKAY Form (w/ contact details)

3 - 5 minutes

Client

3. Submit and attach the necessary requirements \

4. Receive complete documents 5. Releasing a. On financial/medical assistance Cash assistance (upon availability of fund)

3 - 5 minutes

Front liner / Pakay Staff

5 - 20 minutes

Front liner / Pakay Staff

Claim slip (if fund is not available) b. On referral for free laboratory / Xray test on Health Centers. Referral letter to Health Center with attached requirements

Front liner / Pakay Staff

2. Voter's ID or any valid ID 3. Community Tax Certificate (current year) 4. Certificate of Indigency (Original and issued within three (3) months 5. Medical Prescription / Abstract (Latest) 6. Medical Certificate (Latest)

For Referral on Free Laboratory Test & X-Ray 1. Original Request for medical test from Health Center or Hospital 2. Certificate of Indigency (Original and issued within three (3) months.

II.

PROCESSING OF VOUCHER / CHECK

PROCEDURE

TIME

RESPONSIBLE PERSON

1. Receive Purchase Request, Purchase Order, Payroll and Check for signature of City Mayor.

3 - 5 minutes

Admin Staff

2. Approval and signature of documents

1 - 2 days

City Mayor

3. Transmittal of signed documents

1 - 2 days

Admin Staff

REQUIREMENTS For Purchase Request/Order 1. Approved Letter Request 2. Certificate of Emergency Purchase 3. Canvass 4. Attendance (For representation expenses) For Payroll

a. Purchase Request and Purchase Order to Budget Office b. Check to Treasury Office c. Payroll to concerned office

1. Approved Letter Request 2. Payroll Master list For Check 1.

1. All requirements under Purchase Request/Order

2. 3. 4.

2. All requirements under Payroll

III.

PROCESSING OF SERVICES PROVIDED

SERVICES Libreng Hiram ng: a. Sound System b. Tables and Chairs c. Tent / Lona d. Hatid Serbisyo

IV.

PROCEDURE

TIME

RESPONSIBLE PERSON

1. Receive request from different offices, indigents and constituents.

3 - 5 minutes

Admin Staff 5.

a. Evaluation of request

10 minutes 1 day

Admin Staff

Upon availability of service

Logistics Staff

REQUIREMENTS

1. Original Letter Request (w/ contact details)

2. Scheduling of request Provide service to the concerned requestor

PROCESSING OF OTHER SERVICES

SERVICES

PROCEDURE

TIME

RESPONSIBLE PERSON

a. Sports Materials

1. Receive request from different offices, indigents and constituents.

1 - 3 minutes

Admin Staff a.

b. Trophy / Plaque / Medal c. Tarpaulin d. Burial Assistance

REQUIREMENTS For Sports Material/Trophy/Plaq ue/Medal/Tarpaulin

b.

b. Evaluation of request 2. Processing of request

1 - 3 days

Admin Staff

3. Release of request

1 - 3 days

Admin Staff

1. Original Letter Request (w/ contact details) 2. Voter's ID or any valid ID 3. Community Tax Certificate (current year) 4. SEC Registration or Barangay Certificate (depending on the nature of Association or organization) For Burial Assistance 1. Original Letter Request (w/ contact details) 2. Photocopy of Death Certificate